Welcome to the official website of VelvetVale LLC (“we”, “our”, “the Company”). Please carefully review the following Terms and Conditions before browsing or making purchases on our site. By continuing to use this website, you are agreeing to be bound by these terms. If you do not accept them, please discontinue your use of the site immediately.
Our Services
VelvetVale LLC operates an online store offering a curated selection of pet supplies and accessories, including smart feeders, travel gear, and wellness products. We aim to deliver both quality and convenience to pet owners.
User Responsibilities
- You agree to use this site only for lawful purposes and in accordance with all applicable laws and guidelines.
- You must not engage in fraudulent, abusive, or harmful activity on this platform.
- Automated access tools (e.g., bots, scrapers) are not permitted unless authorized in writing.
Account Registration
To access certain features or make purchases, you may be required to create a user account.
- You agree to provide truthful, accurate, and complete information and to update it as needed.
- You are responsible for keeping your login credentials secure and for all activity under your account.
- If your account is compromised, please notify us immediately.
Product Accuracy
We make every effort to present accurate product information, including descriptions and pricing.
- However, we do not guarantee that all content is free from errors.
- Colors or appearances of products may vary based on device displays.
- We reserve the right to update or change product information without notice.
Orders and Payments
- After placing an order, you will receive an email confirming the order details.
- Order confirmation does not signify final acceptance — we reserve the right to cancel or decline orders at our discretion.
- All payments must be completed in full before the order is processed.
- Accepted payment methods include major credit cards and secure online payment options.
Intellectual Property Rights
All website content — including text, graphics, images, icons, layouts, and code — belongs to VelvetVale LLC or its content providers.
- You may not reproduce, copy, publish, or distribute any part of the website without prior written consent.
Privacy and Data Protection
We are committed to protecting your personal information.
Please read our Privacy Policy for more details about how we collect, use, and secure your data.
Limitation of Liability
To the extent allowed by law, VelvetVale LLC is not liable for any direct or indirect damages arising from your use of this site or the products purchased.
All services are provided “as is” and “as available”, with no warranties expressed or implied.
Changes to These Terms
We may revise these Terms from time to time.
If significant changes are made, we will update the terms on this page and notify users where appropriate.
Please review this section regularly for updates.
Governing Law
These terms are governed by the laws of the United States.
Any legal disputes shall be resolved under the jurisdiction of courts located in the state of Arizona, where VelvetVale LLC is registered.
Thank you for shopping with VelvetVale LLC. We’re honored to be part of your journey in caring for your pets — with style, safety, and heart.
📍 Address: 6044 S 16th St, Phoenix, AZ 85042
📞 Phone: +1 (857) 688-6778
📧 Email: store@velvetvale.org
🌐 Website: velvetvale.org