Welcome to VelvetVale LLC (“Company”, “we”, “our”). We value your trust and are fully committed to respecting and protecting your personal privacy. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit or make a purchase on velvetvale.org.
🔐 Information We Collect
We may collect different types of information to provide a seamless shopping experience:
- Personal Data: When you place an order, register an account, or contact us, we may ask for information such as your name, email, shipping address, and phone number.
- Device & Browsing Info: We may collect non-personal technical data like your IP address, browser type, referral URLs, and activity on the site to help us optimize our service and performance.
📦 How Your Information Is Used
We use the collected data to:
- Process your orders and manage your account;
- Send you order updates, shipping alerts, and relevant communications;
- Improve our website’s functionality and shopping experience;
- Personalize your interactions with our brand;
- Comply with applicable legal and regulatory obligations.
🤝 Information Sharing
Your privacy matters. We do not sell or rent your personal data. However, your information may be shared in these cases:
- With trusted third-party partners, such as payment processors, logistics providers, or marketing platforms — only for the purpose of delivering our services to you;
- When legally required, such as in response to lawful requests, court orders, or legal processes.
🔒 Data Protection
We employ appropriate technical and administrative safeguards to protect your information against unauthorized access or misuse. While we do our best to ensure security, no system is entirely immune to threats, especially when data is transmitted online.
⚙️ Your Choices & Rights
- You can opt out of promotional emails anytime via the “unsubscribe” link in our emails.
- You may choose not to provide certain data, though this may impact some site functionality.
- You can reach out to us to update, correct, or delete your personal information where permitted by law.
🚫 Children’s Privacy
Our services are designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child has submitted data to us, please contact us immediately, and we will take appropriate action.
📝 Policy Updates
We may update this Privacy Policy periodically. Significant changes will be posted clearly on this page and, when appropriate, notified via email. Please review this page from time to time to stay informed of any updates.
📬 Contact Us
If you have any questions or concerns regarding your privacy or this policy, feel free to reach out to us:
VelvetVale LLC
📍 6044 S 16th St, Phoenix, AZ 85042
📞 +1 (857) 688-6778
📧 store@velvetvale.org